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Privacy Policy

Data Controller

The data controller is: Luana D’Ambrosio
Website: luanadambrosio.com
Email: info@luanadambrosio.com

Privacy Policy - the basics

Through this website, the following personal data may be collected:

  • First name and last name

  • Email address

  • Phone number

  • Messages voluntarily submitted through contact forms

  • Data related to newsletter subscription

Technical and usage data may also be collected through cookies and tracking tools (see section 6).

Purpose of Data Processing

Personal data is collected and processed for the following purposes:

  • Responding to requests submitted through the contact form

  • Providing information about treatments, retreats, and services

  • Managing newsletter subscriptions

  • Improving website performance and user experience

  • Statistical and analytical purposes

Data is processed lawfully, fairly, and transparently, in accordance with applicable data protection regulations

Legal Basis for Processing

Personal data is processed on the basis of:

  • User consent

  • Performance of pre-contractual or contractual obligations

  • Legitimate interest in improving services and communication

Consent may be withdrawn at any time.

Data Retention

Personal data will be stored only for the time necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

Cookies and Tracking Tools

(6) This website uses cookies and similar technologies, including:

  • Google Tag Manager

  • Google Business Profile (GMB) integrations

  • Meta Pixel (Facebook / Instagram)

These tools are used to analyze traffic, improve marketing activities, and enhance user experience.
Users may manage cookie preferences through their browser settings or a cookie banner where applicable.

Data Sharing

Users may manage cookie preferences through their browser settings or a cookie banner where applicable. 

Personal data will not be sold or shared with third parties, except where required to provide services (e.g. email platforms, analytics tools) or where legally required.

All third parties process data in compliance with applicable data protection laws.

User Rights

Users have the right to:

  • Access their personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority

Requests may be submitted via email to the contact details above.

Data Security

Appropriate technical and organizational measures are in place to protect personal data from unauthorized access, loss, or misuse.

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